Why R2M2 Software?

Daily Rentals: Streamline the scheduling of daily activities and admissions with a user-friendly interface for managing bookings by the day. This feature allows for efficient allocation of resources and ensures accurate tracking of daily participation in various offerings.

Overnight Rentals: Effectively manage overnight accommodations such as lodging, camping sites, and other overnight events or activities. This functionality provides tools for handling check-ins, check-outs, and the unique requirements of extended stays.

Hourly Rentals: Optimize the utilization of hourly guest services by breaking down availability into 5-minute increments. This granular approach allows for precise scheduling and maximizes revenue potential for services offered on an hourly basis.

Discounts & Fees: Dynamically adjust pricing based on demand and seasonality by implementing discounts and fees. Easily manage peak season, off-season, weekend, and weekday pricing strategies to optimize revenue and attract customers during various times.

Arrival Reporting: Gain real-time insights into upcoming arrivals with comprehensive reporting tools. Stay informed about the number of guests expected at any given moment, facilitating better staffing and preparation.

Asset Management [RFID]: Enhance security and streamline operations with RFID technology. Features include secure room access, seamless connection to customer payments for incidentals, and access control for various areas such as gates and lockers.

Boarding Passes: Utilize boarding passes as secure ‘entry tickets’ for activities and tours. This system simplifies the admission process, provides a clear record of participation, and can be integrated with other reservation data.

Check-In Kiosks: Offer guests a convenient and efficient self-service check-in option with payment capabilities. Integrated waiver signing functionality ensures necessary legal documents are completed upon arrival.

Customer Memos: Improve guest service by maintaining detailed notes on individual customer preferences and history. Share these memos with relevant staff members to personalize interactions and enhance the overall experience.

Customized Documents: Generate professional and legally sound documents, including printable forms and liability waivers. Dynamic content insertion automatically populates customer and order details, saving time and ensuring accuracy.

Digital Waivers: Streamline the waiver process with comprehensive digital waiver management. Offer guests the flexibility to presign waivers before their order, sign post-reservation, receive waivers via email, or sign upon arrival, all within the system.

Driver’s License Scan: Expedite the customer creation process and accurately record additional guests on a reservation by scanning driver’s licenses. This feature reduces manual data entry and improves data accuracy.

Dynamic Pricing: Implement rules-based pricing strategies to automatically adjust rates based on availability thresholds. This powerful tool helps maximize profitability by capitalizing on periods of high demand.

Event Manager: Create dedicated booking portals for special events. Authenticate access to rooms and activities using unique event codes, providing controlled access for event attendees.

Forms: Design and deploy custom forms with a variety of field types, including signature fields. Manage form responses, perform calculations, and leverage other smart features to collect and analyze valuable guest information.

Google Calendar Integration: Seamlessly synchronize bookings with your Google Calendar for enhanced scheduling oversight and management across different platforms.

GPS Tracking: Offer guests an innovative way to navigate and explore with satellite-based GPS tracking. Provide digital maps of trails, allowing guests to view their real-time location and enhance their outdoor experience.

Group Payments: Simplify payment processing for group reservations by allowing individual members to pay their portion online. This feature eliminates the complexity of collecting individual payments manually.

Interactive Map: Provide guests and staff with a mobile-friendly, interactive booking map. Display product images and descriptions, allowing for easy browsing of availability both online and within the software.

Merge & Void Orders: Offer the flexibility to merge multiple orders or void transactions as needed. Maintain a comprehensive audit trail with manager reports that reflect all such actions for accountability.

Order History: Access detailed logs of all transaction records, providing valuable insights into completed orders. Easily process voids and refunds directly from the order history interface.

Order Memos: Facilitate seamless communication among staff by attaching notes to specific orders. Share relevant order details with attendants to ensure smooth service delivery.

Order QR Codes: Generate unique QR codes for each order to accelerate check-ins and streamline order inquiries. Guests can easily present their QR code for quick access to their booking information.

Printed Receipts: Offer guests the option of printed receipts for various payment types. Customize receipt content and include QR codes for easy access to order details.

Quotes: Efficiently build and manage group bookings by preparing detailed quotes without temporarily removing items from your available inventory.

Reserve Online: Empower guests to plan their entire vacation seamlessly through your website. Eliminate the need to navigate multiple platforms for different booking types, offering a unified and convenient online reservation experience.

Sales Kiosks: Expand your sales reach with stand-alone, customer-attended sales kiosks. These extend your physical sales floor and provide additional points of purchase.

Spa Services: Optimize the scheduling of spa services by efficiently assigning therapists and managing appointments based on room availability, time slots, or a combination of both.

Special Dates Management: Visually highlight weekend and holiday dates in a unique color online to inform both staff and guests of potential peak periods or special pricing.

Status Center: Maintain real-time awareness of booking statuses, facilitate communication among employees across the property, and update statuses through both software and web extensions.

Ticketing: Create tickets for all product types, enabling online sales, efficient redemption management, and the ability for guests to share tickets with their party for staggered arrivals.

Vehicle Registration: Streamline parking management by registering guest vehicles and printing displayable passes.

Year in Advance Reservations: Plan ahead by creating inventory and setting go-live dates for online availability up to a year in advance.