Smarter Software for Resorts & Hotels
Reservations. Retail. Guest experience. R2M2 connects it all in one intuitive system built for busy properties and the teams who run them.
From check-in to check-out — and everything in between — R2M2 handles the details so your team can focus on delivering exceptional hospitality. No more juggling disconnected systems. Just one platform that works like a dream.
Why R2M2 Works for Resorts & Hotels
✅ Custom Reservations & Room Management
Handle everything from individual stays to large group bookings with tools for floor plans, custom rates, dynamic pricing, add-ons, and early check-in/late checkout options.
✅ Retail, Spa, & Restaurant POS in One
Sell spa services, restaurant meals, and retail items all through one system. Kiosks, table management, and eCommerce included.
✅ Built-In CRM & Loyalty Programs
Track guest history, preferences, and reward repeat stays with loyalty perks and easy communication via SMS and email.
✅ Waivers, Events & Amenities
Whether it’s a guided hike, event ticket, or spa waiver — manage it all in one system with integrated forms and manifest tools.
✅ Full Staff Management
From housekeeping assignments to front desk status updates, R2M2 keeps your team in sync across departments.
Tailored Tools for Resort & Hotel Operations:
- Spa Booking Management
- Restaurant Floor Plan & Table Manager
- Staff Time Clock (Basic & Pro)
- R2M2 Mapping Pro for Room & Site Views
- Event Ticketing & Guest QR Codes
- Room Status & Cleaning Assignments
- Digital Waivers & Guest Forms
- Dynamic Pricing & Discounts
- CRM with Guest Memos and Blacklist Tools
- Self Check-In Kiosks & Upsell Options
How It Works
Understanding R2M2's Process
Getting started is simple, and we’re with you every step of the way. From the first conversation to launch day and beyond, our process is built to support your success.
01
Schedule a Demo
Let’s talk about your business. We’ll walk you through the platform and tailor the conversation to your needs.
02
Choose Your Plan
We’ll help you select the right plan for your operation based on the features you need and the way you work.
03
Train Your Team
We’ll guide your team through hands-on training and support so you can hit the ground running.
04
Go Live
From setup to support, you’re covered. Launch with confidence and software that works and a team that’s in it with you.
Customized Software Solutions to Fit Your Business
From essential tools to advanced features, there’s a plan built for your business.
Entry Level
Core Plan
Perfect for businesses getting started with R2M2 or looking to simplify without sacrificing power.
- Reservations, Bookings & Rentals
- Retail + E-commerce POS
- Smart Guest Engagement
- Time Clock & Staff Access Control
- Robust Reporting & Order Management
Intermediate Level
Enterprise Plan
The Enterprise Plan builds on the Core with added features to help you manage relationships, improve loyalty, no matter how complex your business becomes.
- Customer Relationship Management
- Trip Manifest & Digital Waivers
- SMS Communication & Status Center
- Memberships, Loyalty & Blacklist Tools
- Enhanced Time Clock & Maps
Premium Level
Pro Plus Plan
The Pro Plus Plan includes everything from Core and Enterprise — with advanced automation, guest-facing tech, asset tracking, dynamic pricing, and powerful event and spa booking capabilities.
- Guest-Facing Tech & Self-Service Tools
- Dynamic Pricing & Calendar Integration
- RFID Asset Management & GPS Tracking
- Event & Spa Management
- Enhanced Communication & Data Tools
Need More?
Running a complex operation with advanced retail or restaurant needs?
Ask us about our Elite Plan — it includes everything in Pro Plus, plus advanced POS tools, full restaurant support, a bump screen, and our floor plan/table manager.
We’ll build the right setup for you. Just reach out!
Book a Customized Demo
Want to See R2M2 in Action? Get a demo built just for your campground or RV park. We'll walk you through how it can transform your reservations, retail, and operations, all in one place.